Privacy Policy

Effective Date: 1/1/2025

AI Dental Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, including the Essential Core 18 Software and Complete Flow System. By using our website or services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information: Personal Information: Name, email address, phone number, payment information, and other details you provide when purchasing our software or signing up for demo calls. Usage Information: Information about your interactions with our software, including activity logs and usage data. Marketing Preferences: Information about your preferences for receiving marketing communications.

2. How We Use Your Information

We use your information for the following purposes: To Provide Services: Grant access to our software and related tools. Process payments and manage your subscription. Customer Support: Address inquiries or issues related to your account. Marketing and Communication: Send marketing emails, SMS messages, and other promotional content. You can opt out of marketing communications at any time by following the instructions in the communication. Compliance: Ensure compliance with legal requirements, including HIPAA Compliance if added to your subscription.

3. Cookies and Tracking Technologies

Our website may use cookies to enhance your experience and track usage for analytics purposes. You can manage your cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell or share your information with third parties except in the following circumstances:

Service Providers: We may share information with third-party providers for payment processing, customer support, and email or SMS delivery. These providers adhere to our privacy and security standards. Legal Obligations: We may disclose information to comply with legal requirements or to protect our rights. Business Transfers: In the event of a merger, sale, or transfer of our business, your information may be transferred as part of that transaction.

5. Data Retention

We retain your information for six months after you cancel your subscription, unless otherwise required by law. Upon request, we can delete or anonymize your personal information.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure third-party payment processing. Restricted access to personal data. Regular security assessments.

7. Your Rights

You have the following rights concerning your personal data:

Access and Correction: Request a copy of your data or corrections to inaccurate information. Opt-Out: Unsubscribe from marketing communications at any time. Deletion: Request deletion of your data, subject to legal and contractual obligations. To exercise these rights, contact us at [email protected]

8. HIPAA Compliance Add-On

HIPAA Compliance is available as an optional subscription add-on. If your state requires HIPAA Compliance, it is your responsibility to ensure this feature is included in your subscription. We are not liable for any non-compliance issues if you choose not to add this service.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Data Breach Notification

In the event of a data breach, we will notify affected customers within 48 hours of discovering the breach.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on our website with the effective date.